We exist because of you. We want to make it easy for you to talk to us. Pick the method most convenient for you.
Okabashi Brands, Inc. customer support is local in Buford, Georgia and holds the highest standards for delivering on customer service. How can we help you?
Customer Service By Email
Customer Service By Phone
1–800–443–6573 Customer Services Line
Customer Service By Fax
770-945-1628
Customer Service By Mail
Okabashi Brands, Inc.
Post Office Box 1508
Buford, Georgia 30515
Okabashi Trade Sales
770–945–1330 Main Switchboard
Okabashi's Privacy Policy
Our Commitment to Privacy
Okabashi Brands, Inc. respects the privacy of its customers. We sometimes collect information from you to help us improve your shopping experience with us online at www.okabashi.com as well as improve the Okabashi product offerings. We do not sell or rent your personal information to any third parties. We recognize that you trust us when you share your contact information. If you have any questions about our privacy policy, you can contact Okabashi Customer Services immediately at 1–800–443–6573 or send an email to us at customerservice@okabashi.com.
Email Marketing: Okabashi uses an opt-out approach to customer marketing email. An email may constitute an advertisement or solicitation under U.S. law, if its primary purpose is to advertise or promote a commercial product or service. If you do not wish to receive advertising and promotional messages via email from Okabashi, you may opt-out by sending an e-mail to customerservice@okabashi.com with "Unsubscribe" as the subject line or by mailing your request to:
Okabashi Brands
Attn: Email Marketing Unsubscribe Request
P.O. Box 1508
Buford, GA 30515
You can review, change or delete certain personal information related to your use of our online shopping cart site store.okabashi.com (e.g., name and contact information). To access your information online, simply click "Your Account" at the top of any page, sign in when prompted to do so, and you'll be able to edit your personal information.
How do I change my choice about receiving promotional communications?We are glad when you sign up to receive promotional and electronic communications from us. Sometimes though, we know you change your mind or your contact information may change. We’ve made it easy to keep us aware of your choices and changes.
If you prefer not to receive promotional information from Okabashi or our affiliated family of brands, please let us know by calling our Customer Services at 1–800-443–6573 or you can send us an email at customerservice@okabashi.com. In the email please include the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" list. This ensures that we can honor your request. It may take up to 15 days for your request to process through our system.
