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  • Torino



    2 out of 2 people found the following review helpful:

    4 stars
    Great service that I felt compelled to write a review
    August 23, 2012
    I want to write this review to thank Tonya Franklin. I used to have the simple slide style Okabashis and they lasted forever. However, the perforations on the basket-weave style, while good for ventilation, is also a weak point where the sandal would tear. I e-mailed my trouble to Okabashi, and it was taken care of [e-mail to new sandals arriving in the mail] in a matter of days - Tonya was even willing to swap me with the old style I wanted which was not available at the store! That's great service that listens to their clients.

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