Since 1984
Over 35 Million Pairs Sold
We don't like to brag, but our customer reviews speak volumes.
Cross Strap Women's Sandals
Description
Simple style and comfort make the Cross Strap sandal one of our most classic and versatile women's shoe styles. Perfect to wear around the house and on your everyday errands.
- Superior comfort with 2-year quality guarantee.
- Premium arch support and sculpted heel cup for stability and support.
- Slip-resistant material.
- Bio-based material is latex-free and rubber-free.
- Waterproof and machine washable.
- Vegan, cruelty-free, and 100% recyclable.
- Sustainably made in the USA since 1984.
Shipping
|
Standard Shipping - All States in Continental US |
Orders over $100 |
FREE |
|
Standard Shipping - Western US (AZ, CA, ID, MT, NV, NM, ND, OR, SD, UT, WA, WY) |
Orders under $100 |
$10.00 |
| Standard Shipping - All Other US States (except AK, HI, or PR) | Orders under $100 | $7.50 |
| Shipping to AK, HI, or PR | All orders | Please call |
| International Shipping | All orders | Please call |
| APO/FPO Shipping | All orders | Please call |
FREE STANDARD SHIPPING ON ORDERS OVER $100
- All items are shipped from Buford, Georgia, USA.
- Any order totaling $100 or more (after discounts and tax) being shipped within the 48 contiguous states will qualify for FREE standard shipping (excludes APO/FPO addresses).
- Orders under $100 being shipped to western contiguous US states will be charged $10 for standard shipping. These states include AZ, CA, ID, MT, NV, NM, ND, OR, SD, UT, WA, WY.
- Orders under $100 being shipping to all other contiguous US states will be charged $7.50 for standard shipping.
- AK, HI, PR, and international customers, please call Customer Support at 1.800.443.6573 to place an order.
- All standard shipments must be deliverable via USPS (United States Postal Service), excluding Expedited/Next Day orders. Please provide a P.O. Box if necessary.
INTERNATIONAL SHIPPING
- International shipping is available for customers outside the US. Items will be declared at their retail value, and customs fees/taxes will be the responsibility of the customer. Please call our Customer Support team at 1.800.443.6573 to place an order.
OTHER INFORMATION
- Please allow up to 3 business days for order processing before your order is shipped. Business days exclude Saturday and Sunday.
- While we always strive to process and ship orders as quickly as possible, actual processing and shipping times may vary due to events such as weather delays, holidays, carrier delays, or influx of orders.
Size & Fit Guide
| Women (US) | Men (US) | Okabashi Size |
|---|---|---|
| 5-6 | S | |
| 6.5-7.5 | 5.5-6.5 | M |
| 8-9 | 6.5-7.5 | ML |
| 9.5-10.5 | 8-8.5 | L |
| 11-12 | 9-10 | LL |
| 10.5-11.5 | XL | |
| 12-13 | XXL |
| Size (US) | EU | Shoe Width (Inches) | Shoe Length (Inches) |
|---|---|---|---|
| 5 | 20 | 2.5 | 5.5 |
| 6 | 22 | 2.6 | 5.8 |
| 7 | 23 | 2.6 | 6.2 |
| 8 | 24 | 2.7 | 6.5 |
| 9 | 25 | 2.8 | 6.8 |
| 10 | 27 | 2.9 | 7.2 |
| 11 | 28 | 3.0 | 7.5 |
| 12 | 30 | 3.0 | 7.8 |
FAQ
Q: How do I contact Customer Support?
A: You can contact us via phone at 1.888.443.6573 or via email at hello@okabashi.com. Our team is available Monday through Friday from 9 am ET to 5 pm ET, excluding holidays.
Q: Do you ship internationally?
A: Our Customer Support team is happy to help you with an order. Please contact us!
Q: How long will it take for my order to ship?
A: When you place an order, we immediately get to work on hand-making your shoes. Typically your shoes will be ready to ship in 3 business days, but during extremely busy periods it could take up to 10 business days to process your order. Shipping time is not included and will add to this timeline.
Q: Where are your shoes made?
A: 100% of our shoes are made by our family-owned business right here in the USA - we're located in Buford, Georgia. Our leadership team goes the extra mile to ensure fair wages and safe working conditions - we treat our team like family! We are proud to be part of the remaining 1% of footwear still made in the USA.
Q: What materials are your shoes made of?
A: Our proprietary, vegan bio-based material is 45% soy that is grown in the USA. We also grind up shoes that come back to us for recycling and use the materials to create new shoes.
Q: How do I wash my shoes?
A: We take pride in our shoes being easy to care for. The easiest method is tossing them in your washing machine. If you prefer you can scrub them with a brush in your sink, or using the top rack in your dishwasher.
Q: How do I recycle my shoes?
A: We LOVE when customers send their worn out sandals back to us. Why? We actually clean and re-grind used shoes and use the materials to create new shoes. On average, our shoes contain 25% recycled materials. You can send your shoes to our warehouse in Georgia:
ATTN: RECYCLING PROGRAM OKABASHI
4823 ROY CARLSON BLVD.
BUFORD, GA 30518
Customers are responsible for the cost of sending their shoes back for recycling. As a thank you, we'll send you a coupon for 15% off your next purchase when your shoes are received. If you prefer to recycle yourself, you can contact your local recycling facility and ask for details.
Q: What is your return policy?
A: Any unworn product may be returned within 30 days of receipt for a full refund or exchange, excluding the original shipping fee (if applicable). Customers are responsible for the cost of return shipping - this allows us to keep our shoes better priced for everyone. You can read our full policy and download a return form here.
Q: Do you offer a warranty?
A: We believe in quality and build our shoes to last for years to come. But just in case, we offer a 2-year guarantee. If your shoes break or don't meet your quality expectations, please contact our Customer Support team for assistance with a replacement pair.
Q: Can I purchase a gift card?
A: Of course! Our e-gift cards make the perfect gift. They do not expire and can be used for anything on our website. You can purchase them here.
Q: How do I sign up for emails and text messages?
A: You can join our VIP list here. If you like exclusive offers, early access and fun events, then this is the place to be! Plus, you get a 15% off coupon on your first purchase.
Q: Who do I contact to purchase Okabashi for my store?
A: Please reach out to our wholesale team for the US and Canada by contacting Jennifer Kirksey at jenniferk@okabashi.com. For international wholesale contact Lauren Lazarnick at laurenl@okabashi.com.
Recycling Info
The majority of shoes sold in the United States aren’t recyclable, and most that claim to be are really just shoe redistribution programs. At Okabashi, we believe in closed-loop recycling to reduce the use of virgin material and to keep old shoes from becoming environmental waste. The average pair of Okabashi sandals made this year contain 15-25% recycled material.
If you return your well-loved and worn Okabashi shoes to our factory, we will recycle them. Shoes that are free from contamination are recycled for use in new Okabashi products. Shoes with contaminants are processed and recycled for use in non-apparel goods.
Mail us your shoes and we’ll email you back a 15% off promo code as a thank you from us and the planet.
ATTN: RECYCLING PROGRAM
OKABASHI
4823 ROY CARLSON BLVD.
BUFORD, GA 30518
Contact Us
By Phone:
1-800-443-6573
(9 am - 5 pm ET, Mon - Fri)
By Email: hello@okabashi.com
Customer Reviews
Based on 34 reviews
Write a review
Why Choose Okabashi?
Made in USA
Handcrafted in Buford, GA, we're proud to be in the remaining 1% of US footwear manufacturers in the United States.
Eco-Friendly
Our material is vegan, cruelty-free, and 100% recyclable. Scraps and non-saleable returns are turned into new product.
Easy Care
Our sandals will not shrink and the colors will not fade, no matter how often you wash them. Bye, germs!
Our Signature Features
Designed For Comfort
Every Okabashi shoe is carefully designed with foot therapy in mind. Our designers understand the structure of the foot, how it moves, and the impact it can have on other parts of the body.
Good For You + The Planet
Our Materials
Our proprietary bio-based material is vegan, cruelty-free, and sourced in the USA. We reuse our own scraps and recycle our customer's well-loved shoes to make new ones - on average, our shoes contain 25% recycled materials.
